A simple guide for families
Many families don’t realise they could be entitled to extra financial support.
If you or someone you love needs help because of a long-term illness or disability, Attendance Allowance could provide valuable financial support.
It isn’t based on your income or savings, and you don’t have to have someone providing care to qualify.
For many families, it can help pay towards practical support that makes everyday life a little easier.
Many families don’t realise Attendance Allowance exists until someone mentions it. We hope this guide helps make one part of the journey a little easier.
What is Attendance Allowance?
Attendance Allowance is a tax-free benefit for people who have reached State Pension age and need help with personal care or supervision because of a physical or mental health condition.
This could include help with things like:
- Washing or bathing
- Getting dressed
- Taking medication
- Preparing meals
- Staying safe around the home
- Managing memory problems or confusion
- Help during the night
You don’t have to already be receiving help to qualify. What matters is that you need it.
Who can claim?
You may be able to claim Attendance Allowance if you:
- Have reached State Pension age.
- Have needed help or supervision for at least six months (unless you’re approaching the end of life, when different rules apply).
- Have a physical disability, illness or cognitive condition such as dementia.
It doesn’t matter whether you own your home or rent it.
It also doesn’t matter how much you earn or how much you have in savings.
How much could you receive?
Attendance Allowance is paid at two different weekly rates, depending on how much help you need.
You may receive:
- A lower rate if you need help during the day or during the night.
- A higher rate if you need help both during the day and at night, or if you’re terminally ill.
The money is paid directly to you, and you can decide how to use it.
Many people use it to help pay towards home care, cleaning, shopping support or other services that help them remain independent.
Does Attendance Allowance affect other benefits?
In many cases, Attendance Allowance can increase the amount of other benefits you receive.
Because everyone’s circumstances are different, it’s worth seeking advice if you’re unsure.
How do I apply?
Applications are made through the Department for Work and Pensions (DWP).
The process involves completing an application form describing the help you need in everyday life.
Many families find it helpful to:
- Keep a diary for a week before completing the form.
- Include everything you struggle with, even if you currently manage without help.
- Ask a family member or professional to help complete the application if needed.
Don’t be put off by the application form
Many families tell us that the Attendance Allowance application form looks daunting at first.
It asks detailed questions about everyday life and the support someone needs, so it’s perfectly normal to feel overwhelmed.
The good news is that you don’t have to complete it alone.
Many people find it helpful to get support from organisations such as:
- Citizens Advice
- Age UK
- Local welfare rights services
- Some carers’ organisations
They can help you complete the form and make sure you’re explaining your situation as fully as possible.
Top Tip
When completing the form, describe what life is like on a bad day, not a good one.
Many people unintentionally understate how much support they need because they’re used to coping or because they don’t want to complain. The form is about understanding the help that’s genuinely needed.
A common misconception
Many people believe Attendance Allowance is only available if someone is already receiving care.
This isn’t true.
It’s based on the help you need—not the help you’re currently receiving.
Can Attendance Allowance help pay for home care?
Yes.
Many families use Attendance Allowance to contribute towards private home care, helping someone stay safe, independent and comfortable in their own home.
We’re here to help
Understanding benefits and funding can feel overwhelming, especially if you’re arranging care for the first time.
If you’re unsure what support may be available or would like to talk through your options, we’re always happy to help.
Download our free Family Guide to Home Care or contact the Quartz team for friendly, no-obligation advice.