When someone you love starts needing a little more support... You don't have to figure it out alone
Whether you’re worried about Mum, Dad or someone close to you, we’ll help you understand your options, answer your questions and find the right support at the right time.
Prefer to talk? Call 0151 459 4776
We respect your privacy. We’ll only use your details to send you your guide.
Not sure where to start?
Download our free Family Guide to Home Care
If you’re supporting an ageing parent and don’t know where to start, our guide is designed to help.
Inside you’ll find practical advice on:
✔️ Recognising the early signs someone may need support
✔️ Planning a safe return home from hospital
✔️ Understanding care assessments
✔️ Paying for home care
✔️ Choosing a provider you can trust
Just enter your name and email below to receive your free copy.
Whatever you're facing, we're here to help you understand your options.
Mum’s not herself
She’s forgetful. Short-tempered. Something doesn’t feel right.
What should you do next?
Dad won’t accept help
Every conversation ends with “I’m fine.” But you’re still worried.
How do you start the conversation?
I think they’re lonely…
They’re safe, but they don’t get out anymore. They rarely see anyone.
Could companionship help?
Is it time for home care?
Sometimes it’s difficult to know when to ask for help.
Do they need more support?
For helpful information and advice, based on the questions most families ask, please browse our Home Care Advice Hub →
Most people tell us the same thing...
“Dad says he’s fine.”
“Mum doesn’t want strangers in the house.”
“I don’t want to take away their independence.”
“I promised I’d never put them into care.”
If any of those sound familiar, you’re not alone.
The families who come to us are often feeling exactly the same.
The right home care isn’t about taking independence away. It’s about helping someone hold on to it for longer, while giving you the reassurance that they’re safe, supported and still living life on their own terms.
That’s what Quartz carers do every day.
Peter and Jean
“We got to know Jean long before we started supporting her.”
What private home care can look like
Every family is different, so every care plan is too.
For some people, support might mean help getting ready in the morning. For others, it could be companionship, shopping, preparing meals or simply having someone they know and trust call in each day.
Private home care isn’t about taking over. It’s about making everyday life that little bit easier.
Staying connected
Because the people and places we love matter.
Whether it’s a coffee with friends, a trip to the garden centre or seeing grandchildren, staying connected matters.
Includes:
- Companionship visits
- Shopping trips
- Community outings
- Appointments
- Social activities
📷 Tuesday shopping became a weekly highlight
📷 Tea in a favourite mug
Keeping familiar routines
Because the little routines often matter most.
Favourite mug.
Tea at three.
The newspaper first.
The dog walked before lunch.
Includes:
- Morning routines
- Evening routines
- Personal care
- Meal support
- Household help
Building confidence
Helping people feel safe, capable and confident at home.
Sometimes confidence comes back one small step at a time. Making a cup of tea again. Walking to the local shop. Answering the front door.
Includes:
- Personal care
- Mobility support
- Medication prompts
- Meal preparation
- Encouragement with everyday tasks
📷 That first trip to the shops felt impossible. Now they stop for coffee afterwards
📷 When Antarctica comes to your living room.
Discovering new experiences
Growing older shouldn’t mean life gets smaller.
Because life should never stop being interesting.
Being housebound doesn’t have to mean missing out. Whether it’s exploring Antarctica, watching the Northern Lights or revisiting places that hold special memories, we use technology, time and genuine companionship to bring new experiences into people’s lives.
Includes:
- Immersive VR experiences
- Memory and conversation stimulation
- Wellbeing activities
- Meaningful companionship
Supporting everyday life
From personal care and medication support to meal preparation and housekeeping, we’re here to make everyday life feel easier, safer and more manageable.
- Personal care
- Medication Support
- Meal Preparation
- Shopping
- Companionship
- Housekeeping
- Dementia care
- Overnight Care
Reviews from families just like you
“Quartz Care provides the best care for my dad and we are all happy. We love you all.”
– Son
⭐⭐⭐⭐⭐
“The care my parents receive every day is truly lovely to see. The respect and care is so much appreciated.”
– Daughter
“The care my parents receive from Quartz carers is outstanding.
So happy we went with your company. It was definitely the right decision.”
.- Daughter
Deciding what to do isn't easy. Our Home Care Advice guides can help.
Our Home Care Advice Hub is packed with practical guidance, from recognising the signs someone may need support to understanding home care costs, choosing a private home care provider and having difficult conversations with someone you love.
No one prepares you
for this.
Hi, I’m Gemma, Registered Manager at Quartz.
Every family who gets in touch is facing something different.
Some are worried because Mum is becoming forgetful.
Others are preparing for someone to come home from hospital.
Some simply have a feeling that things aren’t quite right anymore.
Whatever your situation, you don’t have to have all the answers.
Our Private Home Care is tailored around the person, not the care needs. My team and I will take the time to listen, understand your situation and help you explore your options — without pressure or obligation.
Whether you decide now is the right time for home care or not, you’ll leave the conversation knowing more than when you started.
Because no one should have to face it on their own.
